Ceiba have just completed the installation of an additional 8 PV panels at my home following previous installs of PV panels and a Tesla Powerwall. This is a great company to deal with. Absolute client/customer focus. They supplied a quality product and provided an excellent design, install and aftercare service. All members of the Ceiba team involved with my projects have been knowledgeable, professional and polite. I can highly recommend this company.
Customer in South Ayrshire Council –
Ceiba installed 30 solar panels, two Tesla Powerwalls, and a Zappi charger together with all the ancillary equipment, for us at a remote location in Argyll. Notwithstanding some pretty challenging weather, travel and site conditions, everything was done in a thoroughly professional and tidy manner. The team were well prepared and went the extra mile to ensure the job was completed on time and within budget. Communications with Ceiba have been prompt and helpful both pre- and post- install.
Customer in Argyll and Bute Council –
This is the second installation that Ceiba has undertaken for us. They added a second Tesla Powerwall to our Solar/battery setup. We were impressed with the first installation and more than happy with the service this time. Communication and after sales service is excellent and the both installations went ahead as planned on the dates promised. Highly recommended.
Customer in Dumfries and Galloway –
The Ceiba team installed my Tesla Powerwall having installed solar panels in February 2022 and as ever the service was excellent. The preparation from the office team in advance was detailed and very clear. The onsite team were friendly, polite and very tidy. Simon also sorted out some issues on my consumer board, a result of a rogue electrician not doing his job properly (which he also did the first time he visited!). The advice on setup was excellent as always and I would highly recommend the Ceiba team for high quality, technically excellent service.
Customer in Angus Council –
Ceiba just completed the installation of our 10 solar PV panels and the Tesla Powerwall and Gateway. The whole experience from the outset was thoroughly professional , from the initial enquiry until the completion of the installation. We initially chose to contact them because they were recommended by Which, and they lived up to the high standard we were led to expect. There were some issues at our end about scheduling the installation, but Ceiba were very accommodating. All the guys who did the installation were very helpful and knowledgeable, including Chris the roofer and Simon and Douglas who installed and commissioned the Powerwall and Gateway, and who were very keen to explain the installation and operation of the system, and the setting up of the app. Romina and Gemma have both also been very helpful in sorting out the installation dates, payment arrangements etc. The cost of the system may have been a but higher than you could find elsewhere, but I believe that Ceiba have given us a high quality product and great service representing very good value. Overall, we are very pleased with the whole experience, and would certainly recommend – in fact have already done so.
Customer in Fife –
We used Ceiba Renewables to design and install our solar panels, Tesla battery and car charger. We received first class service every step of the way, from design and right through the installation and commissioning process. All the staff are knowledgeable, helpful, thoughtful and very competent. The installation process was very professional and thorough and the on-site personnel took great care to ensure they put all equipment exactly where we wanted it. They were also very clean and tidy. They sell the very best quality equipment available and the prices reflect this, but we hold the view that quality is always worth paying for. We would whole-heartedly recommend Ceiba to friends, family, or anyone reading this review.
Customer in East Lothian Council –
Communication was excellent from day one with regular updates. They were open and honest and managed expectations re install dates. Simon discussed all aspects of the install and even saved money from the original quote by suggesting i could switch to the standard Enphase gateway as the energy monitoring would be done by the Tesla gateway once the powerwall was installed. He also sorted out my untidy and potentially dangerous EV charger install. That’s proper service and not someone there just doing a job but taking pride in their work and a genuine interest in their customer. A few weeks after install, a couple of panels failed due to a firmware issue with the built in microinverters (sunpower maxeon panels with enphase microinverters). This was resolved without issue and replacements were ordered and installed quickly. I initially contacted a few providers for quotes and while, on paper, Ceiba may not have been the cheapest, it is important to look at exactly what you are getting for your money and compare like for like. Not all panels and batteries are equal and so I was very happy with the overall cost of my system particularly factoring in the service received and the peace of mind afforded by the lengthy warranties. Every member of the team was friendly and professional. From the sales consultant/planner, admin team, scaffolders and electricians. I was delighted with every apsect and would have no hesitation recommending Ceiba to anyone.
Customer in East Lothian Council –
Ceiba installed a Tesla battery system to my existing solar PV inverter. The installation proved to be difficult due to my three phase power supply and issues with the existing inverter.
However, CEIBA worked with Tesla and returned shortly after to amend the installation and get everything working. Extremely impressed with workmanship, effort etc. And everything working very well since. Highly recommend.
Excellent service. From first point of contact to completion of project.
Duncan and his team were the tidiest tradesmen we have had on site. advice and technical knowledge was excellent using products enabling us to use future technology.
From start to finish, Duncan and the team did a fantastic job. From early stages of explaining what each of the components were, through to the recommended system for our house, to finally getting the installation completed – all pain-free and a very tidy finish. Even arranged for the sun to shine on the day of completion!
Perfect delivery from initial advice to completion of installation after another installer seemed to lose interest in the project which was fortunate for me. Best quality kit for optimal performance of solar PV and Tesla Powerwall 2 installation. Did exactly what was agreed following extensive consultation in a neat, tidy and proficient manner.
Many thanks to Duncan and Ryan for a trouble-free install. I can totally recommend Ceiba Renewables for your solar PV requirements.
I was put in contact with Ceiba Renewables through a request to Tesla for a Powerwall. I had already received several quotes from other solar PV installers but I found Ceiba to be better to deal with than any of the others. Duncan was able to provide great information on the options for panels and provide all of the technical information that was difficult or impossible to get from other installers. He also provided quotes for several different capacities of system, all others gave just 1 option.
The install was very professional, everything is neat and fully labeled. The panels were installed in a day and the Powerwall followed a couple of weeks later due to Tesla pushing back the delivery date but only took a few hours to fit. I’m impressed by the performance of the system, over 500kWh just a month after the install!
I would highly recommend this installer. It’s well worth the cost to get sun power panels with solar edge inverters and optimisers and such a professional install.
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